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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All FERRUM products

The group "New Technologies" offers for review the products of the plant FERRUM: central air conditioners, fire-fighting valves, heat curtains, roof fans, SHSAU automation systems, ventilation channel overlap devices, explosion-proof duct electric air heaters, network ventilation equipment, modular air cooling units, water mixing units, supply ventilation unit boxes, gas dehumidifiers, electric drives
  • Central air conditioners FERRUM
    Central air conditioners
    Sugar, Sugar-C, etc.
  • Fire-fighting valves FERRUM
    Fire-fighting valves
    AZE-MF O86(088)-4.0-NO, etc.
  • Heat curtains FERRUM
    Heat curtains
    General industrial , etc .
  • Electric drives FERRUM
    Electric drives
    Ural-BF and others.
  • Desiccant filters FERRUM
    Desiccant filters
    Ferrum et al .
  • Block boxes FERRUM
    Block boxes
    air intake unit, etc.
  • Water mixing units FERRUM
    Water mixing units
    UVS et al .
  • Roof fans FERRUM
    Roof fans
    Terminator et al.
  • SHSAU automation systems FERRUM
    SHSAU automation systems
    AllenBradley et al.
  • Overlap devices FERRUM
    Overlap devices
    UPVC , etc .
  • Channel electric heaters FERRUM
    Channel electric heaters
    FEKV2 and others .
  • Ventilation equipment FERRUM
    Ventilation equipment
    UVK, KVU-S, etc.
  • Modular units FERRUM
    Modular units
    F MVO-K, etc.

NEW TECHNOLOGIES GROUP

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